lets Try prayash


Brij Bihari Kushwaha (Popil Sir)
Director- Multitech Computers
Borkhera, Kota
Third Edition&2019
Cost % 170@&
Writing and Publishing
Multitech Computers
Lajpat Nagar-II, Borkhera, Kota
Multitech Computers
Lajpat Nagar-II, Borkhera Kota
Kanchan Printer, Keshav Pura, Kota

patko se anurodh

My Computer Book hindi
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Table of contents

  1. Introduction to computers
  2. Computer system
  3. Exploring your computer
  4. Introduction of internet
  5. Internet applications
  6. Digital services for citizens of Rajasthan
  7. Accessing citizen service in Rajasthan
  8. Exploring common citizen centric services
  9. Working with mobile devices/smartphone


  • महत्त्वपूर्ण प्रश्न
  • आर एस सी आई टी आॅल्ड पेपर्स
  • शोर्ट नोट्स
  • शोर्ट कट कीज एवं फुल फार्म
  • महत्त्वपूर्ण वेबसाईट
  • प्रेक्टिल प्रेक्टिस
  • माॅडल पेपर


Computer Introduction


Computer is an automated electronic device as per the order, which resolves large calculations, logical problems and scientific contracts in a few moments. It is an electronic device that takes input from us and works on it according to our order and gives output to our will. The computer is mainly composed of two parts, hardware and software

Classification of Computer

1)- Classification based on operating principle -

1. Analog computer-

It works on the principle of measurement, whose work changes any measurement, voltage, temperature, current, data.

2. Digital computers -

These computers work on digital theory. These precautions are used at full speed. They are used to process common tasks and data.

3. Hybrid Computers -

These are both jobs digital and analog form. It is used for controlling and logical experiments.

2)- Classification of computer based on size-

1. Super Computer -

This is the most powerful and expensive computer. These machines are high-capacity and occupational computers which are used in large institutions. They are used for important discoveries and scientific work. Supercomputer is used by NASA to launch and control the inner spacecraft and to search in the inner space. The first super computer was created in 1964, named CDC 6600. IBM's Blue Gene is one of the fastest computers in the world. Their main work is to predict weather, to know about earthquake, to know telephone, to test weapons and to know the effects of nuclear weapons.

2. Mainframe computers-

Their processing speed and the ability of data storage are very high and expensive. They are used in government organizations, big business companies, huge commercial banks, educational institutions, insurance companies etc.

3. Mini computers-

they are also called midrange computers and they are shaped like refrigerators. These are often used in small businesses, large or middle-class companies, production houses or work on single and multi-user concepts. Microcomputer - This is the least powerful, cheap and most popular computer. They are used to communication, education, entertainment etc. There are four types of

4. microcomputer-

Desktop Note book (laptop) Table PC Handheld Computer- This computer is the smallest size that can be placed on the palm. Personal digital assistants and smartphones are the most popular handheld computers.

Feature of Computer

Speed - It processes approximately 1 lakh instructions in one second.
Accuracy – computer give us right results when we give it correct data, that is, it works on the principle of the GIGO (Garbage in garbage out).
High storage capacity-
Variety - Able to do every type of work
Diligence - free from boredom.
Computer limit


It does not have an IQ meaning that it cannot do anything on its own. The order of instructions cannot be changed.


Groups of instructions or command are called software or programs. There are two types of software: Application software mess system software.

1)-System Software-

A group of several programs, which help the computer to organize its internal resources, is known by system software or background software or operating system. It acts to link between the hardware and software and between the users and the computer, or introduces the application software to the hardware. It provides interface between computer and user, and Windows is the most commonly or widely operating system.

1. Part of the operating system

Utilities - utilities are also known as service programs.
Backup - The main function is to keep the files required by the operating system.
Disk Cleanup - This is a Troubleshooting utility which increases system performance by deleting unnecessary files.
Disk Defragmenter - Detecting the undesired fragments and deleting them and arranging data or disk space in a hard disk with similar files.
Device driver- There is a helpful program in running all the devices which connected to the computer system, or the device is connected to computer by the device driver.
Server - When the server is used when different users need to run different types of programs.

2. Type of Operating system -

Signal user operating system-
Single user multi tasking operating system-
Multiuser operating system-
Multi user multi tasking operating system-
Network operating system-

3. Types of operating systems based on interface

Command user interface - MS-dos, Unix, linex etc.
Graphical user interface - windows,

4. Function or work of Operating system

Managing resources - most operating system store data and programs in the files and folders system. Files are used to store data and programs. The related files are stored inside a folder, and there may be several other folders in one folder.
Providing user interface -
Running Application - These programs run or run programs and programs.
Memory Management- -
Devices Management -
Note- Start and restart the computer is called booting. There are two ways to boot a computer: warm boot and cold boot.
Warm Boot - When the on-computer is restarted by pressing the restart button, it is called a warm boot.
Cold boot- When the off-computer is started by pressing the power button, it is called a cold boot.

5. Operating system features and features-

Icon- Graphic representing for a Program, File Type, or Function
Pointer- it is controlled by the mouse and depending on its current function for size changes.
Windows – It is Rectangular Area to Display Information and Run Programs
Providing menus - oops or a list of commands
Dialog box- Providing information or request input
Message box - informing users
Help and support- Provides online support for functions and processors.

6. Operating system categories

Embedded operating systems- Embedded operating systems are used for handheld computers and smallest devices such as PDAs and some smart phones. The entire operating system is stored or embedded in the device. The popular embedded operating system is Windows CE and Windows XP embedded.
Network operating systems- N, O, S, are used to control and coordinate computers that are networked or linked or connected together. Popular network operating, NetWare, Windows NT server, Windows XP server, and Unix
Stand, single operating system or desktop operating system- Windows, Mac OS, and other versions of UNIX and Linux
Windows - Microsoft's Windows is by far the most popular microcomputer operating system. E.g., Windows XP, Windows - Vista, Windows 7, Windows 8, Windows 8.1, Windows 10, etc.
Mac OS-Apple introduced its Macintosh Micro Computer and Operating System in 1984. One of the new versions of the Macintosh operating system is Mac OS X, a version of Mac OS, Leopard, which also includes boot camp.
UNIX and Linux- Unix operating systems are designed to run on minimapputers in the basics of network environments. There are many different versions of UNIX, which are being highly meditated today, it is Linux.

2)- Application software-

1. Basic Application Software –

Software that has capable for doing all necessary tasks related to personal or private, is called application software or end user software.
They are now used in business, education, medical science, banking and industries.
Word Processor - MS Word is used to make all types of applications, letters, faxes, personal or non-native memos etc. other word processors as like MS Word, eg - PageMaker, Quark Express, Adobe Iodizing, etc.
Spreadsheet software - MS Excel is also known as spreadsheet software. Spreadsheet is used to create all types of calculations, analysis, graphs, budget, finance etc.
Presentation Software - MS Power Point is presentation software that makes slides in a movable form of any project etc.
Web browser - Google Chrome, Netscape Navigator, UC Browser, Magazine Firefox Internet Explorer, Opera Menu, Microsoft Ag, UC Browser etc.

2. Specialized application software –

Its software designed for private companies or special tasks


The physical part of the computer system that we can see and touch. Such as computer case, monitor key-board mouse printer, motherboard, memory chips, electronic circuit, extension card, cable, switch etc. Computer hardware is mainly distributed in the following parts-system unit (Processing), Input, Output, Storage Devices

1)-System Unit (Processing Unit) -

The system unit is a container or chassis, that commonly known by the cabinet. In which computer components or electronic device (motherboard processor, RAM, hard-disk, DVD writer or drive and S MP S) are engaged.

1. Motherboard-

Motherboard is also called System Board, it is a huge Circuit Board or it is a main plate of the computer which has socket, slot, combination line or bus. To which microprocessor, ram and various types of card are connected.

2. Microprocessor-

The full name of CPU is a central processing unit. It is also called the brain of the computer. It has mainly two Part control units and arithmetic & logical units.

3. Memory -

cache memory, primary memory, secondary memory

2)- Input –

trackball, touch pad, microphone, key board, sensor, mouse, mechanic, scanner, web camera

3)- Output -

monitor, printer, headphone, speaker, touch screen, projector

4)- Storage- hard disk drive

Use of Computer

Our life has become easy, simple, and productive from the computer. Computers are now used in all areas such as education, medicine, scientific research, administration, transport, railway, communication, business, entertainment, home, hospitals etc.

1-Use of computers in homes-

Homework for School Children-
Entertainment- movies, watching videos, listening to music, playing games, live streaming videos etc.
Social Media - Chatting videos by Facebook, Instagram, Google Plus etc.
Knowledge - To read and download websites, books, tutorials and related educational and informative content available on the internet etc.

2-Use of Computer in Education-

Smart Class - Interactive Media, Picture, Video, Animation, Presentations, Simulated Content, Smart Content, Concepts, Concepts, Maintaining Knowledge for Long Term, Extra ERPs, administration activities, analysis of performance etc.
On-line education-
Digital Library- Nowadays all type books are being convert in e-books that students can read on anywhere with any language through mobile or computer.
Research Projects - All types of cuttings, data and knowledge are available online in sufficient quantities, which is sufficient for research.

3- Use of Computer in Business-

It is mainly used to reduce the cost of business and increase customer satisfaction.
Communication- e-mail, instant messaging, contact system, VoIP, Communication by video chat.
Sales and Marketing - To Creating Advertising, selling and Contact Access to the consumer.
Human Resources - Companies use ERP to handle automated finance and human resources task. These ERPs include financial accounting, all related work to account book or accounting and human assessment etc.(ERP-Enterprise Resource Planning Package)
Education and training- E-learning platforms work for educating employees, discussing corporate policies, business topics, standard processes, online assessments etc.


Computer System

Computer systems primarily consist of input devices, output devices, input, output devices, and memory

Input Devices

That device offer data to computer is called the input device. Ex- Mouse, Key board, Joystick, Mike, Light pen, Scanner etc.

1)- Keyboard -

Keyboard keys or buttons are arranged in Quarty form.

Type of Key-board –

Traditional, Flexible, Agronomic, Wireless, PDA etc

Types of Keys -

Numeric Keys or Digital Keys - 0 to 9
Navigation Keys or Cursor Control Keys -
Function keys- F1-F12
Special Character Keys or Symbol Keys-
Alphabetical Keys or Type Writer Keys -
Toggle Keys- Caps lock, scroll lock, null lock.
Combination keys or control keys - control, alt, shift etc.
Editing Keys - Home, Insert, Page Up, Page Down, End

2)- Pointing device-

They are used to tell the position of the mouse on the screen in the graphical user interface.
Mouse - mouse used to control the pointer that appears on the monitor. It is like an arrow mark. The mouse usually consists of the following types- optical mouse, mechanical mouse, wireless or wireless mouse. Mouse has mainly 3 button- left button/click (to select any object), right button (to open short cut menu), Scroll button (to up & down any value). A ball was used under the mouse to move the Cursor in the old mouse, whereas today the ball is replaced with the optical sensor. Nowadays wireless mouse is used extensively.
Note- 1-Trekball, touchpad and pointing stick are also the same equipment as the mouse.
2-The radio or infrared light waves are used in the wireless mouse.
Touchpad - Most of the laptops use a touch pad, rotating the finger on the surface of the touch pad, moving, to moving the cursor on the screen and there are left and right buttons just below the pad.
Track Points- TrackPoint controls the cursor as like small joystick.
Track Ball - A track ball is a mouse-like device in which the ball is in the top. The track ball was on the desk and rotated the ball with finger. Rollers are not needed in today's trackball.
Joysticks - Joysticks are used to play the game.
Light pen - this is a light sensitive device as like a pen. It's Use for editing photographs and sketches.
stylus – this is use in PDA, touch screen mobile, tablet etc.

3)- Graphic Tablet -

The graphics tablet has an electronic writing area, in which artists can create graphical images with special pens as like normally drawing. it is sensitive to pen pressure. Increasing the pressure on the brush size also increases.

4)- Scanning tool –

we can feed any Graphic image in computer and convert any image and document into small pixels with it. It is use laser technology to feed text, images, pictures, and printed pages in the computer. There are four types of scanning equipment. Optical Scanner - These are also called scanners. It's like a Xerox machine.
And through these, any photographs and written data are used to feed in computer. These are the following types:
Portable Skinner- Flat bad scanner-


Know your computer

Operating System

The operating system is software. That makes of computer to workable. It helps all programs in running. The operating system controls the hardware. Any computing devices can't work without operating system. Therefore, the operating system is a necessary component for all computers, mobile devices and games and super computers. Examples- Microsoft Windows, Mac OS, Linux, Unix etc. and mobile operating systems are Android, Windows, etc.

1. Lair of Computer Hardware System -

Hardware, System Software, Application Software

2. Function of operating system -

Resource Management - Memory Management, Process Management, Device Management, Memory Allocation, Controlling Input and Output Devices, Managing File Systems, to allow Hardware and Software Sharing, Making Portable of Application Software, to Secure and Protect Between User Programs, find error, to Reconfigure, Reduce Fault
Interface between application and user - Operating system works as an interface for user.
Program Execution - That is link between the application software and the hardware. Means it is run all programs.

3. type of Operating system -

Embedded operating systems - These operating systems are used in handheld computers and smart phones. These operating systems are also called real-time operating systems. ex- window ce
Network Computer Operating System - Such type of operating system is used in computers which are connected to a network, and its can be share files, printers, data, applications and many networking functions between connected computers in network. Ex-
Desktop operating system - it works on a single computer device. Ex-

4. Types of OS based on the interface-

Graphics User Interface and Command Line Interface In the graphical user interface, the user gets access to the electronic device by graphics icon, which means we can access directly by click on the command we need to not write any command.
Benefits of GUI - Easy to operate without any problems, it takes less time to learn, we can easily detect mistakes, WIMP (windows, icon, menu, pointer)
Loss of GUI - The graphics user interface requires more memory and faster processor, So that the image can be displayed and manipulated.
Benefits of CLI - Command line interface is more powerful and flexible. This is fast for experienced person.
Loss of CLI - It is difficult to learn and use this interface. It requires more training to learn. You must remember the commands before working on this interface.

5. Operation of windows Operating System-

WYSIWYG - Matching the image displayed on the screen with the image of your paper.
Image scanning -
Processable graphics -
Animation and Multimedia Support -
Provision for Divyang people - configuring the desktop interface to visually impaired people, to set contrast, to provide background

Understanding Windows 10 Interface-

1. Boot computer -

starting and restarting computer is called booting. Starting with Powerless State or when the computer is switched off and starts, it is called a cold boot. But when the computer is already restarted and hang or rebooted for some reason or rebooting the computer by various types of combinations keys and menus are called warm booting.

2. Desktop Area -

The area which is seen after logging in the computer is called desktop. This desktop background is a group of taskbars, picture and icon. We can create shortcuts of many applications on the desktop for convenience as required.

3. Taskbar -

The bar in the bottom of the desktop (bottom side) is called by taskbar. By dragging the mouse button downwards, we can move and keep this bar any desired edge. There is a Start Menu in which bar.

4. Icon –

A small picture that is representative of a program, folder or program function which called by icon. We can access this by Double click on the icon.

5. System tray -

The icon to hold the running background program is called a system tray. There is a clock on one side of the taskbar. There is a group of many icons nearby clock that represent the open invisible program. This area is called by system tray. Sometimes there is a small set of icons in main part of the taskbar which called by Quick Launch Bar. We can open related information of program by clicking on these icons.

6. Task -

The main part of the taskbar sometimes has a small group of icons which called by Quick lunch Bar.

7. Quick launch icon-

When we click on the Start button then open Start menu. There is a collection of menus and data for many programs in this Start menu.

8. Shortcut icon –

there are shortcut icons to represent for link of any icon.

9. Start menu –

there are not available start menu in window 8, and window 8.1, but return again this menu with extra space in window 10. We can insert our favorite app, program, people and website in this extra space.
Account Options - Click the account name to change our account picture and we can Lock the device and sign out the account.
Power- By clicking on this button, we can use sleep mode, shut down and restart for our device.
Search – to search: Open the Start menu- type in the search box to search.
To pin favorite app - If we want to fast access of any Apps or programs. We can Pin them in the Start menu.
Process of pin: Click on Start - select All Apps- right-click on desire app - select pin to start.
All Apps - we can see all apps and programs in alphabetic order.
Quick links and frequently used apps - there is frequent in-use apps and programs in this section.

10. File Explorer -

When we open a folder then that window is visible. It is called a window explorer or file explorer.

11. Task View -

All running programs can be view on Task View.

12. Multiple Desktop -

If you have to work together on multiple projects or we want to use different apps and programs, then we can add a desktop by selecting Task View from the taskbar. The Task View thumbnail will be appear in the bottom of the page. Click on the Blank Thumbnail to open new desktop.

13. Microsoft Az –

window 10 has replaced the Internet Explorer with Microsoft Age Browser and it has been made a default browser. Microsoft Edge is the first browser that you can write directly notes on a webpage, and it is be able to highlight on the webpage.

14. Windows Store -

we can install videos, games, etc. from Windows Store. Its icon is in the taskbar.

15. Cortana –

it is work as like a search box.

Basic Application/Utilities

1. Calculator -

This can be done modern calculations of programming, scientific and statics.

2. Math input panel-

we can use the Math input panel to solve the mathematical problem.

3. Snapping tool -

we can capture screen shots of any object on the screen by snapping tool And we can share it like an image. Free form snippet – To draw free form shape for any object.
Rectangular snip - Dragging the cursor around the object and forming a rectangle.
Window snip - Select the Windows or dialog box window that you want to capture.
Full screen snippets - to Capturing full screen

4. Windows Mobility Center -

The window mobility center provides the ability to access speaker voice, wireless network connections states and display brightness.
Brightness - Move the slider to adjust the display
Volume - Move the slider to adjust the speaker volume or we can mute by click the check box.

5. Paint-

6. System tool-

Chapter 4

Introduction of Internet


Internet is popular as the super highway of information. It is a global network, a network that provides a forum for information exchange for users. Different types of protocols are used for communication in the Internet. The Internet service works on the server/ client model. The computer receiving data in the network is known as the Client. The computer sending data in the network is known as the Server.

Accessing the Internet

1. Internet Service Provider -

An institution or organization that provides us Internet access service is called ISP.

2. Modem-

The data and information in the computer are stored in digital form while information and data transmits in analog waves form by telephone lines. Hence, the modem converts analog information into digital form and digital information into analog form. Internal modem- The internal modem is installed on a desktop or laptop computer. There are two types of internal modem: dial up and Wi-Fi. External modem- External modem uses its own power supply. Examples of these modems are DSL modems which are used in broadband connections. PC card modem - These modems size as like credit card, which are fitted in PC card slots in computers, portable computers, notebooks and handheld computers. Its modem attaches by telephone cable and this computer uses electricity.

Types of internet connectivity

1. Dial up connection - 2. Broadband- 3. Wi-Fi- 4. D. S. L- 5. Cable- 6. Satellite- 7. Mobile-


Intranet is a private network that is for an organization. Internet is the global world wide web while intranet is a private Internet of company that can use only within the company. Intranet user can go to on the internet but intranet user can't go to on the Internet. Computer reasons security cannot be accessed user intranet. Intranet can also run without internet connection. Intranet is a version of internet which is the more secure and personalized.

Opening a Website

1. World wide web -

This is an open source information space where documents and web page resources are known by URL, there are interconnected documents and web resources by hypertext link. And this can be accessed through the internet. A specific page is known by the Web page on the World Wide Web. that is run or accessed by Web browser. Web pages made by text, images, videos, multimedia components, web navigation features such as hyperlinks etc.

2. Website-

A web site is a collection of worldwide files in which the first page is called the home page and all page open and navigate by this home page. Web pages can be viewed in different screen sizes like desktop, laptop, mobile, PDA, tablet etc. A computer server that hosts web pages is also called a web server or HTTP server. Web pages are static or dynamic type.

3. Uniform Resource Locator -

URL is a full name of website. HTTP-this is application protocol. That is base of transmit of data. HTTPSPS-HTTPS does secure communication by using HTTP. It has privacy, integrity and authenticity of the data.

4. Domain Name System-

Domain name is a meaningful medium to remember an internet address. Domain names are alphabetical. Every time we write a domain name in the address bar, then some service changes this domain name to a specific IP address.

5.Web Browser -

This is application software. That is the medium of finding and accessing websites in the World Wide Web. The web browser is formed by combining a user interface, layout, engine, rendering engine, JavaScript interpreter, user interface back end, network and data component.

6. Use key buttons in the browser-

Back and forward buttons - to move forward or backward
Refresh or reload button-
Stop button - to cancel resource loading.
Home button - To go to the home page.
Address Bar- To Input Web Site name (URL).
Search engine or search bar - In some browsers, the address bar work as search engine only.
States Bar- There is some buttons to show the position of the web page and to zoom.
View port - To view web page view in the browser window.
Incremental Find feature – to Search in web pages

Searching the web

Search engine - Software to find related information on world wide web is called web search engine. The search result is called by 'search engine result page'. The search engine handles the following processes in real time-
Web crawling/web spider- Indexing- Searching- Google search is commonly referred to as Google web search or Google. Google is one of the most used search engines on the Web.
Bing is also a web search engine. It was also known as Live Search, Windows Live Search and MSN. It was advertised as a decision engine by Microsoft. Bing was unveiled on May 28, 2009 by Microsoft CEO Steve Balber.
Wikipedia - Wikipedia is a free encyclopedia; any articles available on it can be edited, removed or modified by anyone.


Electronic mail is called mail from 1993. Internet e-mail has three parts: Title, signature and message body

1. Writing and sending an email message -

To send an email, we need to current internet on one computer, own email account and email address of other person. The following steps have to be followed to send an email: Open your email- Click on compose- write email of other person in to box-type the mail title in the subject - Type the message in the message area. Click on Send-Look in the sand box

2. Email folders-

Inbox – where is the incoming email?
St. Mail- Where is the email you sent.
Drafts - we have written and ready mater to send to the sender until it has not been send.
Spam Email – spam mail Also known as unwanted email.
Trash- Where deleted messages are stored

3. Chat-

Chatting on the Internet is a kind of conversation, in theoretical form, at the same time many people who are present on the internet have to communicate with one or more of them through exchange of messages through a chat site.

Useful Websites

State Portal, Rajasthan Government – http://www.rajasthan.gov.in is main website of state, which has links to major departments and related sections.
RPSC website for filling the application- It is the main website of the Rajasthan Public Service Commission; we can apply on vacant posts, tracking the status of the application and viewing the result on this.
Rajasthan RTE Portal- Rajasthan Right to Education Online Website is a web based solution for automating admission process of deprived and economically weaker sections in private schools.
We can watch number of seats in the school, application for admission, fees reimbursement form, distribution, deposit, lottery information etc.


Digital Payments and Platforms

Online banking

Online banking is an electronic system, which allows cash less transactions for financial institutions and customers. This is known as internet banking, net banking, e-banking or virtual banking. This usually includes user IDs, usernames, passwords and other credentials for customer verification, nowadays financial institutions send a password on customer's registered mobile number to make more secure transactions.
Benefits of Online Banking – Anywhere and Anytime Banking, Low Cost on Transaction, Very Safe, Instantly and Right Place Transferring Money, to pay Utility Bills from Home and to take many other services.
Services through online banking - opening bank account, checking balance and statement, transferring funds, making fixed deposits and other investments and paying utility bills, telephone and mobile bills, credit card bills etc., for check book Request, stop check payment, to block or unblock debit and credit card, , request for regenerate debit card PIN.

Account opening process

Jan Dhan Account- Pradhan Mantri Jan Dhan Yojana is a national scheme launched by the Government of India in August 2014. Which aim is providing financial services to economically weaker sections of India, such as savings and deposit bank account, money deposited, insurance, pension etc. , Reach in an economical way.
Bhamashah enabled bank account - Bhamashah card is issued to each family. The card is linked to the core bank account. Head of bhamasah card is house hold family woman. Many cash benefit can receive Through Bhamashah cards. it by can be transferred directly to the bank accounts of the beneficiaries. Bhamashah nomination can be done with Aadhaar number.

Online/Digital Payment Methods and Platforms

A digital payment system provides acceptance of electronic payments for transactions, digital payments can through debit cards, credit cards, net banking, mobile wallets and various other payment modes.
Credit Card Payment - This is in the form of a plastic card. Steps to pay online with a credit card/Bank card/Check Card-
Rupees Card Payment - This is a combination of Rupees and Payments. It is Designed and launched by the National Payments Corporation of India.
Net baking payment - This internet banking is the most popular payment method. In this, we can avail this facility by filling the form of Net Banking to open a bank account. we get user ID and password by the bank for net banking. We can get the information about our account statement or balance and we can transfer any amount in any account. And one time password (OTP) comes on our mobile for payment security.
Point of sale (POS)- This is an electronic device for payment transfer. It also prints receipt after the transaction.
Mobile Payment Transaction using mobile devices is called mobile payment. This type of payment is also known as Mobile Money, Mobile Wallet, and Digital Wallet.
Mobile digital wallet
Mobile wallet- mobile wallet is the digital equivalent of the physical wallet in which we keep money. For this, you can create an account and deposit money through debit, credit, online transaction or cash. Eg
Paytm - Freecharge State Bank Buddy - Unified Payment Interface - Bhima - USSD - Aadhaar Enabled Payment System -


Applications of Internet


Electronic Commerce -Any goods can be bought or sold through electronic medium (mainly internet), it is called e-commerce.
1. Business to Customer / Consumer (B2C)
2. Business to Business (B2B)
3. Customer from Business (C2B)
4. Consumer to Consumer (C2C)
5. Mobile Commerce (M-Commerce)

Benefits of E-Commerce / M-Commerce-

Convenience - These new methods of e-commerce which open for 24-hour.
Product line – There are infinite items in e-commerce.
Saving Money - E-commerce moves the company closer to the customer. This also increases competition and product efficiency. Price reduction is an important benefit of e-commerce.
Payment options – there are many options for payment: internet banking, credit / debit card, check, cash on delivery.
Returning Goods - The customer can return product or service if he is not satisfied with goods.
Rajasthan Online Store - The Government of Rajasthan has launched the E-Bazaar portal through which all citizens of the state can easily buy various items at reasonable prices. We can enter any order on http://www.ebazaar.rajasthan.gov.in and get our all order in the district post office by telling the available OTP number from the e-mitra.
Online shopping websites- Flip kart, Amazon, Paytm, Jabong, Shop Clu, eBay etc.

Social Networking sites

1. Facebook -

Through Facebook, we can connect with family and friends. It was founded in 2004 by Mark Zuckerberg. Today Facebook is the largest networking site worldwide and it has more than 1 billion users worldwide. we can send messages / photos / links, we can update and share status through Facebook. Messages are private in e-mail, while Facebook messages are both open and private. The main public feature of Facebook is as follows-
Marketplace - Posting, reading and reacting to all members with classifieds ads.
Groups: Members of similar interest can interact with each other.
Events - Event information and inviting people.
Pages - Creating pages related to a topic.
Presentation Technology - facility to view online member information

2. Twitter -

which allows the user to send and read short messages of 140 characters that called by tweets. Twitter currently has 25 offices worldwide and it was founded in San Francisco.
Tweet - This is a message piece that can be up to 140 characters.
Time Lines- all users can create own time line in Twitter. Which any Twitter user can see. And other users can follow our tweet.
Tweeter profile- We can edit our profile by setting link.
Following and Followers - To follow someone's tweet can be followed.
Conversations -
Direct messages - they are private. Only sender and recipient can see them. You can only send these types of messages to people who follow you.
Re-Tweet - When someone else wants to show your tweet to his or her own followers, it is called Re-tweet.
Hash tag - With a hash tag you can add a category or keyword to your tweet. Heshtags are nowadays available in search links on Twitter.

3. Linked in -

Mainly designed for professional networking. Major features-
1. Keep in touch -
2. Getting help -
3. Job Search -
4. Appointment of new staff –

E-learning / online education

There is available videos, slide shows, word documents and PDF Text content in e-learning for you. It is faster, cheaper and better than traditional education.

1)-MOOC (massive open online course) -

This is an online course portal which is a medium for people to gain knowledge through online courses. MOOC distance education course was first start in 2008. MOOC provides effective and interactive platform between students, teachers, and teacher assistants.
Edx - This is huge open online course (MOOC) Provider Company. It offers university level courses in different subjects for all over the world students. There are also available free of cost course.
Eudicity -
Corsera - It is a for-profit educational technology organization.
Khan Academy - It is a non-profit education institution that provides a simple and accessible platform for education. It provides short YouTube videos of lectures.

2) - Aajeevika Portal, Government of Rajasthan -

- This is ensure provisions of Employment Exchange Act 1959, Rules 1960.
- Collect and disseminate information about various employment schemes to job seekers.
- To making special plans to assist ST, SC, OBC, Diwang, women and job seekers.
To merge the skilled manpower data of the following bodies and help in creating skill pools for state: RKCL (Rajasthan Knowledge Corporation Limited), RSLDC (Rajasthan Skill and Lively Hood Development Corporation), ITI (Industrial Training Institute)

3) -Raj e-Gyan -

This is basically the only source of important e-educational material for school students of the State Board. The portal can be accessed through the http://egyan.rajasthan.gov.in, schools and teachers can also upload the material prepared by them on this portal.

4) -High and Technical Education Portal, Government of Rajasthan -

1. DCE (Department of College Education) under Higher Education
2. DTE (Directorate of Technical Education) under Technical Education The portal also helps students to apply for various government scholarships.

5) -Free Courses by IIT-

National programme on technology enhanced learning (NPTEL), Ministry of Human Resource Development

6) - Self Portal –


Open Resource / Cloud Based Storage

Raj e-Vault - Raj e-Vault can also be called Digital Document Manager. All types of documents and certificates from driving license to graduation mark sheets can be uploaded in e-vault. Apart from this, we can access our documents anytime anywhere. This is a convenient way to digitally verify our documents.

Cloud storage

Cloud storage is a model of data storage where digital data is stored in a logical pool. A hosting company handles the physical environment. It is the responsibility of these companies to keep the physical environment running smoothly, data always available and safe. The popular cloud storage service is as follows:
Google Drive - If you have a Google account, you can easily use it by drive.google.com. We can upload documents, pictures, videos, Photoshop files etc. in this 15 GB storage Google drive.
Microsoft One Drive - This is a Microsoft product that occurs in Windows 8 or Windows 10.
Drop Box - This is the most preferred, easy to install, trust-less, easy to use that can be accessed from the Drop Box website and can run on Windows, Mac, Android and Linux.
Box - we can share files with other users by this box, assign tasks to anyone and get information about changes in files.

Job search and registration

Employment Department, Government of Rajasthan - Employment Department has created http://www.employment.livelihoods.rajasthan.gov.in Portal for unemployed youth. In this, people who are in need of jobs can register and details of unemployment allowance. There are also available guidance for various courses and training facilities.

Personal Job Websites -

Noukri.com- Noukri.com is an online job messenger network job portal for companies and clients. This created in 1997. For example, companies related to IT, marketing, sales, medical, health and pharma etc. are included.
Monster.com - This is also web portal of popular job providers and job seeker.
TimesJobs.com - It is a subsidiary of the Times group in which job seekers allow sharing of work parts and work samples with employees.
National Career Services – http://www.ncs.gov.in is the portal of the Government of India to provide right skills for employers.
Submitting online application - You can submit application to various departments by http://www.rajasthan.gov.in Portal.
Rajasthan Public Service Commission- there are available Information about any government vacancy, accepting online applications, tracking status of applications, viewing status and receiving updates and PDF receipt by SMS in this portal.
Rajasthan Subordinate and Ministerial Services Selection Board - RSMSSB has started a portal http://www.rsmssb.rajasthan.gov.in. We can see here information of various posts and previous papers of related posts.

Digital signature

The digital signature is in the form of a small section that is created with digital ID which includes private and public. There is an encrypted code in public key which called by 'hash'.
Raj e-Sign - The Government of Rajasthan has validated / authorized the Raj e-Sign of Information Technology Act 2000 as a valid digital signature. It is an electronic e-sign service.
Features of e-Sign - Easy and secure, legally valid signature facility, flexible and easy to implement, Raj e-Sign legal Electronic Signature Service, Secured Online Service by compliance with e-Governance, Rajasthan Framework, 1 GB memory Private Works;

Chapter 7

Digital services for the citizens of Rajasthan

E-governance in Rajasthan

E-Governance services of Rajasthan-

Government to Citizens, Government to Business, Government to Employee, Government to Government, Bank - Office Procedures etc;

1) -Main benefits of e-Governance -

Better access to information and quality services for citizens, simplicity, efficiency and accountability in government, expanded access to governance etc.

2) - Major programs of e-governance in Rajasthan-

E-Governance for every citizen –
For citizens - Bhamashah, E-Mitra, Raj Contact.
for government officials – HRMS, E-office, e-procurement communication
Rajasthan State Data Center and Network Operating Center - 100 mbps Dedicated Connectivity, more than 200 websites, Hosting of portals and applications
Raj Megh - The Rajasthan Cloud – sass (software as a service), Pass (platform of service) Cloud Service.
Raj Net - The Rajasthan Network - Easy connectivity through the Lan, swan, broadband, over the air, satellite for Gram Panchayat level
Raj Dhara - The Rajasthan GISS - DSS – seamless geographic information system Shared by Government Departments and Organizations
Raj Seva Gate - Rajasthan Service Delivery Gateway -
Rajasthan Single Sign On and State Portal - One Person One Identification System for every citizen of Rajasthan
Raj E-Vault and Document Management - Making paper less documents and affidavits
Raj E-Sign - QR and photo enabled digital signature system
Raj AEM - Web Content Management Platform
RAAS - G PS Monitoring and Biometric Attendance System

E-Mitra (2004)

More than 250 services are available on e-Mitra in rural and urban areas for all districts of state, e-Mitra Seva Kendras and kiosks are run on public-private partnership model.
Objectives of e-Mitra - To provide various services of government and private organizations for citizens in one place, it saves time to citizens and relieves them from traveling to different offices, business opportunities to women, services Ensuring timely delivery, anytime and anywhere service through web, mobile, kiosk
List of services through MSO -
Via Kiosk - by http://emitra.rajasthan.gov.in
Government to Customer –
Commercial Taxes Tax Department: - Online deposit for ITR services.
Jaipur Development Authority: - For submission of online application form and fees for various schemes.
MNREGA services: - to issue new registration and job cards.
Municipal Corporation: - Payment of various fees payable.
Panchayati Raj: - Submit and issue the application for digitally signed.
Business to Customer - Airtel, Idea, Vodafone, MTS Bill Payment, ICICI Prudential Life Insurance Insurance Services, LIC Premium Payment, Prepaid Mobile Recharge (BSNL, Vodafone, Airtel, Idea, Reliance, Tata, etc.), DTH Recharge (Tata Sky, Big TV, Dish TV, Axis IPTV etc.), Amazon Online Market, For Doctor Services, Distribution of LED Bulbs, Energy Efficiency Services Lim. Ted.
Home – there can use many services from home by SSO login.

Bhamashah Yojana

The scheme is a family-based program, where a 'Bhamashah Card' is issued to each family. The card is linked to a main bank account, which is in the name of the lady of the house. Bhamashah Card uses biometric identification and core banking. There will be paid Cash and non-cash benefits by state government through Bhamashah Card. it will be directly transferred in bank accounts of the beneficiaries.
Enrollment Process - Enrollment in Bhamashah Yojana can be done both offline and online.
Residents can request any of the following services: such as - new birth in the family, marriage of a person in the family, death of a family member, change of address, change in any information such as change in bank account, nomination Information given at the time of improvement
Bhamashah Cards - There are two types of Bhamashah Cards:
1. Family Family Card –
2. Personal Card –

Rajasthan Contact (June 2014)

Rajasthan Sampark is an e-governance project. Through which you can get resolution of your complaint.
Purpose - this mechanism is transparent, accountable, effective, efficient and automated complaint fill process.
Benefits- Relief from wastage of time, money, Effort, No problem of lost documents.
Grievance Redressal and Monitoring Mechanism Procedure -
Moderation –
Allotment –
Dismissal –

E-public distribution system

The e-public distribution system or e-public distribution system in India has to deal with food shortages and distribute food grains at affordable prices to the poor people of the society. Food grains are provided to about 16 crore families by more than 4 lakh fair price shops.
How to avail the benefits - Center and states make available to BPL (ration card) families through fair price shop (ration shop or fair price shops) of wheat, rice, sugar and kerosene (kerosene) etc. through a comprehensive process .
Ration card is a file / card issued by state government order or authority that the state government issues above poverty line, below poverty line and for Antyodaya families.

Geographical Information System - Rajadhara

The objective of the GIS Decision Support System Rajadhara is to develop a geo-port based on the OGC-standard by which the acquisition, processing, storage, distribution and regular improvement of geospatial data can be done.
It provides a single window service to the citizens, which will increase the efficiency and productivity of all departmental agencies such as medical, and health, police, utilities, electricity, commercial, water resources, education, forestry, agriculture, urban development etc.

Bhamashah Health Insurance Scheme

Bhamashah Swasthya Bima Yojana is a scheme. Which provide cashless facility to patients in IPD (Internal Patient Department).
Objective - To offer financial cover to customers at the time of illness.
Benefits of Bhamashah Swasthya Bima Yojana: - Treatment and health services opportunity for the poor in government and private health institutions.
Beneficiaries of the scheme - All families covered under National Health Insurance Scheme and National Food Security Act can avail this scheme. In this, the parents of the family, under 25 or unmarried son / daughter, husband / wife, and the persons mentioned in the card can avail this.
Getting benefits - Under Bhamashah Health Insurance Scheme, beneficiaries will get medical benefits through community health centers, listed private hospitals.

Bhamashah Employment Generation Scheme

Providing loans from various banks to make unemployed youth self-reliant.
Eligibility Criteria - For all categories of unemployed, women (10 V or 12 pass), Scheduled Tribe / Scheduled Caste / Disabled registered, the loan limit is different and subsidy is given on interest loan rate. The maximum repayment period is 5 years which can be extended up to 6 months with the permission of the bank.
Applying for Bhamashah Employment Generation Scheme - After showing the original copy of all the certificates with form, you can pass the interview and get loan amount by bank account.

Chapter 8

Access to civil services in Rajasthan

Single Sign On Facility

The Government of Rajasthan has taken an initiative to simplify access to the e-services of all the departments of the citizens through a single login interface, known as single sign on facility. In SSO system, a citizen can login with single user ID and password for e-services performed by more than one department of Rajasthan government using.

1.SSO (Single Sign On) Purpose -

No need any documents and affidavits to receive service.
Single window interface for accessing digital services of various departments of state government.

2.Creation of citizen login -

To register various sections on the website such as
Citizens -Citizens can register with bhamashah card / Aadhaar card / Facebook / G-mail.
Industry - Register with business registration number.
Government employees - register with Employee ID.
There can use OTP or Biometric option For verification of registration.

Receiving civil services

E-Mitra Services through web portal

Electricity / water bill payment -

Login with your SSOID on the portal - Click on e-mitra icon - Click on pay bill - Service - Subscriber service – select water / electricity by advance search option- Input e-mitra CID code or K number.
Login with your SSOID on portal - Service - Available service - Utility - Type Electricity – select K number Electricity bill and enter K-number and click on Get Bill details - Add bill for payments - Bill Pay Click on - Print the receipt after online payment.

Applying for Moolnivas certificate -

Login with your SSO ID on the portal- Service- Available service- Application service- type bonafide certificate – select Bhamashah or Aadhaar number- fill application form and click on submit button.

Registration in the employment department -

Login with your SSOID on the portal - Click on the icon of the employment department in the displayed dashboard - Click in the pope Fill the application form displayed and click on the pope.

Paying admission fee in the university -

Login with your SSOID on the portal - Service - Available service - Utility - Select the university and fill the pope and date of birth, click on the pope - Pay by debit credit card or online payment, Receipt print Do it

Bhamashah Yojana

Citizen Registration –
Citizen Enrollment –
Printing the Receipt Receipt –
Registration number-
Adding a Family Member –
Uploading Documents -
Check the status of the card -

Rajasthan sampark

Filing a complaint - Login by entering your sso id and password in the portal - You will be logged in by clicking on the rajsampark icon located on the desboard, otherwise you have logged in for the first time, then you will be able to login after filling personal details.
Procedure for filing complaint - Click on the lodge grievance link. Complainant details, complaint area details, click on the submit button after registering the complaint - the complaint number will come on your registered mobile number and this complaint will be registered.
Check the status of the complaint - Click on view status in the Rajasthan sampark Homepage Pope.
Send feedback about the complaint - When your complaint is resolved, click on the feedback in the Rajasthan Contact Homepage. You can also submit feedback / suggestions or if there is no satisfactory solution, reopen the complaint and upload the document and press the submit button.

E-public distribution system

The public distribution system (http://food.raj.nic.in) portal has launched in India to provide information and various services to citizens to tackle food shortages and deliver food grains at affordable prices to needy citizens. Finding Ration Card Details - Open Portal http://food.raj.nic.in- Click on details of ration card and ration card distribution in important link section - Select district in open form, fill in details and click on search button and details will be displayed.
To check the status of the Ration Card application - Open the portal - Click on the ration card application statusin important link section - Select the ration uid form number in the open form- fill the details and click on the search button and the details will be displayed.


Information on citizen-centric services

Basic services

This is unique identification card of 12 digits with photographer and ten fingers biometric. We can register both online and offline method for aadhar. We can link our aadhar with bank and pan card.

Income Tax Department Services

Pan Card Application – we can apply for pan by Form 49 from on NSdl or http://tintinnsdl.com/pan/for9asdc.html.
Update in pope card details –we can change detail of pan card but there are not change your pan number.
Efilling or income tax returns - we can calculate and fill our return by http://incometaxindiafilling.go.in.
Getting Old ITR – we can see and download old ITR copy by view return/form.

Passport service

Step 1- we can apply online for passport by Register or create an account on the passportindia.gov.in.

Ticket booking services

1) - Indian Railways We can book or cancel train ticket, PNR (Passengers Name Record- unique PNR number of 10 digits) States Tracking by irctc.co.in. and we can obtain Inquiries about arrival / departure of tickets - live train, live station, train between station, railway table, scheduled trains, re schedule and Trains diverted by http://enquiry.indiarail.gov.in/ntes. 2)- RSRTC We can book or cancel bus ticket, and obtain Inquiries about bus scheduled trains by http://rsconline.rajasthan.gov.in.

National Voter Service Portal

The ECI(election commission of india) launched the http://nvsp.in on the occasion of National Voters' Day in January 2015 to provide single window services to voters. 1. Find the name in the electoral list- 2. Apply for a new registration 3. Apply for correction 4. Viewing details of polling station, assembly constituency, parliamentary constituency 5. Booth level officers see contact numbers of Electoral Registration Officers. 6. Pope to the base 7. One can watch audio visual short films related to electoral process and electronic voting machines.

LPG Service and Membership

We can apply online refill booking, enquiry of Last delivery data and surrender connection on LPG provider site.


Working with mobile device / smart phone

Handheld device type

Feature phones - feature calls and text messaging, multimedia and Internet etc.
Smart phones- Phone calls, text messages, digital cameras, e-mail, GPS for location tracking and navigation, audio, recording, date time, alarm clock, stop watch, timer, voice dictation, notes, torch light, e- Book reader, calculator, game.
Tablet / Tablet Computer / Tablet PC - This is usually a book similar to a smart phone. It is a link between a laptop and a PDA, with a stylus or finger taped into it. They have WiFi and they have the same function and purpose as laptops and some tablets come with a detachable key board.
Fablet - It is a computing device, its screen is 4 to 7 inches, it has all the features of a smart phone.

Types of popular mobile operating systems

Android Operating System - Google released the Android operating system in the name of Astro in September 2008 and after this the upgraded version is donut, eclair, froyo, gingerbread, honey comb, ice cream sandwich, jellybean, lollipop, and Android Nougat 7.0 is latest version They sport multitasking and swap.
Windows Phone OS - This is the Microsoft Company’s smartphone operating system and its features is metro-derived user interface. E.g.- Windows Phone 7, 8, 8.1
Apple IOS - It is multitouch and multi tasking operating which also operates Apple's iPhone, iPad and i Pad and a special version of Apple Watch. It runs devices made by Apple and does not give permission to other devices.

Configure a smart phone

Configuring Google Play on smart phones - To register Google Play store on Android based smart phones by Gmail account.
Install an app on Android phone –
Disable or delete an app -
Exploring App World -
File sharing between mobiles –
Using Google Map to find the way - You can view the location of any place, public building, famous place etc. through Google Map app. shorting, or the current location from the current location can be found by the Pope etc.

Setting panel

Setting screen lock - To set screen lock on your device, you can lock the settings-security-screen, the screen has the following options.
Nun –
Swipe -
Pattern -
Using lock facility by PIN -
Password -

Useful Apps for the citizens of Rajasthan

Rajasthan Sampark - You can search and install Rajasthan Sampark on Play Store. And through this app, we can login, register a complaint with the speech, check the status of the complaint by the speech, and send a reminder of the complaint and give feedback and suggestions related to the complaint.
E-Mitra- E-Mitra- can be installed by searching for e-friends on the Play Store. And by registering in this app, we can login and perform tasks like one time payment services, transaction history, edit profile, switch role and feed back.
Bhamashah Yojana - You can search and install Bhamashah App on Play Store.
EPDS - You can search and install EPDS app on Play Store. By this, we have stock states, transaction history, seeding states, coordinator details, everyday transaction reports.
Raj App Center - You can search and install Raj App Center on Play Store. all the apps of the Rajasthan government can be installed through without Play Store.

Popular app

Whatsapp - This is a freeware instant messaging application. Through this, we can send voice calls, video calls, text messages, images, GIFs, videos, documents, user location, audio files, phone contacts, voice notes,
File manager -

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